Welcome to zdravstvo-srpske.org. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

1. Information We Collect

As part of our operations, we collect and use information which does not personally identify you. The only data we collect is through Google Analytics cookies to understand how our website is used and how we can improve the user experience.

2. How We Collect Your Data

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyze how visitors use the site.

3. Use of Collected Information

The information gathered by Google Analytics is used solely for analytical purposes. This helps us understand user behavior and enhance our website's performance to better serve our visitors.

4. Sharing of Personal Data

We do not share any personal data with third parties. Our use of Google Analytics only involves the collection of non-personal information as described above.

5. Data Security

While we do not store personal information through our website, we take the privacy of our visitors seriously. We implement various measures to ensure any data collected by Google Analytics is subject to appropriate security measures.

6. Your Privacy Rights

Visitors from certain jurisdictions may have rights under their local laws to access, correct, delete, or restrict the use of their personal data. Since we do not collect personal data beyond Google Analytics cookies, these rights are generally not applicable to the data collected through our website.

7. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us through the links provided on our website.

9. Cookies Policy

Our website uses cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to our detailed Cookie Policy for more information on how and why we use cookies.

Ugovorene usluge u privatnim bolnicama

Dokument

Citizens from countries with which BiH has signed conventions on  social insurance, can use health care in accordance with the conventions during their stay in RS, BiH (Serbia, Montenegro, Croatia, Macedonia, Slovenia, Hungary, Turkey, the Netherlands, Austria, Germany, Italy, Belgium, Luxemburg, the Great Britain, the Czech Republic, Slovakia, Poland). Before they come to RS, they should obtain necessary forms in their own countries.

When they come to RS a form called “patient’s record” will be issued to them based on the necessary forms they have already obtained from their countries. They should be fully informed about the necessary procedure in their home countries, before they come to RS. Foreign insured persons can receive health care services in health care facilities which have contract with the Health Insurance Fund of Republika Srpska and the scope of rights listed on a ‘’patient’s record”.

While using health care services, insured persons from the countries which have signed conventions with BiH are  obliged to adhere to the procedures set forth by Republika Srpska, which means that they have to ask competent organizational unit of HIF RS to issue them the  form ‘’patient’s record”.

Insured persons from Austria and Slovenia can use European health insurance card in RS

Insured persons from Austria and Slovenia who possess a European health insurance card can use it during their temporary residence in Republika Srpska and in BiH, as well.

It means that insured persons from Austria and Slovenia do not longer need to obtain forms (A/BIH 3 or SI/BIH 3) before they come to RS, BiH, as they had to do in the past.

Namely, Health Insurance Fund of Republika Srpska is issuing a “patient’s record” for Austrian and Slovenian insured persons during their temporary stay in RS for the purpose of using health care. This form is now issued upon the European health insurance card (EHIC) or a form which temporary replaces EHIC (PRC) instead upon the forms that had been used before.

In an exceptional case, when an insured person is admitted to a hospital and does not have ‘’patient’s record”, the health institution will provide necessary data from EHIC/PRC (copy of EHIC/PRC) and forward those data to the organizational unit of Health Insurance Fund of Republika Srpska so they can issue a “patient’s record” and forward it to the health institution.

Based on the EHIC, insured persons from Austria and Slovenia are entitled to healthcare services within the Republika Srpska territory only in medical institutions which have signed contract for provision of health care with Health insurance fund of Republika Srpska. As for the scope of rights, the provisions of the Agreement on Social Security are applied.

The insured persons from Austria and Slovenia are enabled to use EHIC in Republica Srpska thanks to the agreement reached with these two countries. For the time being, insured persons from other countries, that have signed conventions with BiH, have to obtain the appropriate form before coming to RS or BiH.

Insured persons from Austria can use European health insurance card in Republika Srpska from 1st July 2015 and insured persons form Slovenia can use it from 1st January 2016.

 

 

ISO 3166Country Foreign insured persons - healthcare during a temporary stay in Republic of Srpska - Forms for:
   Posted workers; diplomatic corps (CD)Temporary stayPlanned treatment
AT Austria EHIC EHIC А/ BiH 3 (б)
BE Belgium B.Y. 11 B.Y. 11 -
DE Germany BH 6c BH 6 BH 5
FR France SE 21-04 SE 21-04A -
HR Croatia HR/BiH4 HR/BiH 3 -
HU Hungary HU/BH 111 HU/BH 111 HU/BH 112
IT Italy IT 7 IT 7 IT 8
ME Montenegro

SCG/BiH111 a;

SCG/BiH111 b

SCG/BiH111 -
MK Macedonia

RM/BiH4;

RM/BiH4a

RM/BiH3 -
NL Netherlands YN 111 YN 111 -
RO Romania   YU/R 11  
RS Serbia

SRB/BiH111 a;

SRB/BiH111 b

SRB/BIH 111 -
SI Slovenia SI/BiH 5, EHIC SI/BiH 4
TR Turkey TR/BH 4 TR/BH 4 TR/BH 5
LU Luxembourg LU/BiH 111 LU/BiH 111 LU/BH 112
CZ Czech PASSPORT; more at LINK
PL Poland PASSPORT; more at LINK
UK United Kingdom PASSPORT; more at LINK